Customer Support & Contact
Customer Support & Technical Service Desk
Official technical support, RMA warranty requests, and hardware assistance for Elyssa Corporation and DigiVue security systems.
Documentation & Manuals
Wiring diagrams, installation manuals, and pinout schematics for all DVRs and intercom systems.
Software & Downloads
PC surveillance client software, CMS tools, backup players, and hardware drivers for EDV series.
Frequently Asked Questions
Troubleshooting steps, default passwords, network configuration, and common hardware questions.
Submit a Support or RMA Request
Complete this form to create a ticket with our engineering desk. A technician will follow up within 24 business hours.
Live Telephone Support
Technical Helpdesk
Toll-Free Support Line
(800) 441-9122
Direct / International
(516) 420-9122
- Hours of Operation Monday – Friday 9:00 AM – 4:00 PM EST
- Direct Support Email support@elyssacorp.com Inquiries are automatically ticketed.
- Corporate Headquarters The Elyssa Corporation Farmingdale, NY • United States
RMA & Warranty Service Tip:
For rapid RMA processing, please have your device serial number and original purchase date ready when calling or submitting a ticket.
Need full specifications across all lines?
Download Product Catalog (PDF)